Customer Support

Response Time

We aim to respond to all support requests within 24-48 business hours. Most inquiries are resolved within the first response.

Support Channel

All support is provided via email at support@makemysummary.com. This ensures we can properly track and address your concerns.

What to Include in Your Request

To help us assist you faster, please include:

• Your account email address
• A clear description of the issue or question
• Any relevant screenshots or error messages (if applicable)
• The browser and device you're using (for technical issues)

Billing & Subscription Management

For subscription changes, you can manage your subscription directly in the app under Settings > Subscription. For billing inquiries or refund requests, please email us with your account details.